TERMS & CONDITIONS

Please read these Terms & Conditions carefully before using this website. By accessing or using this website, purchasing merchandise from SOH, or otherwise using the services offered through this website, you agree to these Terms & Conditions and all applicable laws. If you do not agree to these terms, please do not use this website.

COPYRIGHT

The content of this website, including but not limited to text, photographs, images, graphics, designs, logos, product descriptions, video, and other materials, is owned by or licensed to SOH Creatives LLC and is protected by United States and applicable international copyright and intellectual property laws.

SOH Creatives LLC grants you a limited, revocable, non-exclusive, non-transferable license to access and use this website for your personal, non-commercial use, including browsing and purchasing SOH merchandise.

Except as expressly permitted, no portion of this website or its content may be copied, reproduced, modified, distributed, published, displayed, transmitted, sold, licensed, or otherwise used for commercial purposes without prior written permission from SOH Creatives LLC.

TRADEMARKS

SOH names, logos, designs, product names, graphics, and other brand identifiers displayed on this website may be trademarks or other intellectual property owned by SOH Creatives LLC.

Nothing contained on this website grants any license or right to use any SOH trademark, trade name, logo, or other intellectual property without prior written permission.

PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to accurately display and describe our merchandise, including colors, materials, measurements, and other product details.

However, colors and appearance may vary depending on your device, monitor, display settings, photography, and lighting. Because many SOH products use natural fibers and specialized construction or finishing techniques, minor variations may occur and are not necessarily considered defects.

We reserve the right to modify or discontinue products, colors, sizes, prices, or other product information at any time without notice.

Product availability is not guaranteed. Placing an item in your shopping cart does not reserve that merchandise.

PRICING AND TYPOGRAPHICAL ERRORS

We make reasonable efforts to ensure that product descriptions, prices, and other information are accurate.

If a product is mistakenly listed with an incorrect price, description, or other material information, SOH Creatives LLC reserves the right to refuse or cancel the affected order, including after an order confirmation has been issued.

If payment has already been collected for an order that is subsequently cancelled, the applicable amount will be refunded to the original form of payment.

ORDERS

We reserve the right, in our reasonable discretion, to refuse or cancel an order, including in cases involving suspected fraud, unauthorized transactions, pricing or inventory errors, suspected resale activity, or violations of these Terms & Conditions.

Receipt of an order confirmation does not necessarily constitute final acceptance of an order.

RETURNS & EXCHANGES

Purchases made through this website are subject to the SOH Returns & Exchanges Policy in effect at the time of purchase.

Please review the Returns & Exchanges Policy before placing your order for information regarding return eligibility, deadlines, sale merchandise, return shipping fees, exchanges, and refunds.

SHIPPING

Orders are generally processed and shipped Monday through Friday, excluding major holidays.

SOH currently ships within the 50 United States. We do not ship to P.O. boxes or internationally unless otherwise expressly indicated at checkout.

Shipping and delivery dates are estimates and are not guaranteed. SOH Creatives LLC is not responsible for delays caused by shipping carriers, weather, incorrect or incomplete delivery information, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information when placing an order.

WEBSITE USE

You may use this website only for lawful purposes.

You may not use the website in any manner that violates applicable law, infringes the rights of another person or entity, interferes with the operation or security of the website, attempts to gain unauthorized access to the website or its systems, or uses automated means to extract or reproduce website content without authorization.

You may not impersonate SOH, its employees or representatives, or another person or entity.

THIRD-PARTY LINKS AND SERVICES

This website may contain links to websites or services operated by third parties.

SOH Creatives LLC does not control and is not responsible for the content, availability, security, privacy practices, or terms of third-party websites or services. Access to third-party websites is at your own discretion and subject to the applicable third party's terms and policies.

DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

SOH Creatives LLC makes no representation or warranty that the website will operate uninterrupted or error-free or that defects will always be corrected.

Nothing in these Terms & Conditions is intended to exclude or limit any warranty, right, or remedy that cannot legally be excluded or limited under applicable law.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, SOH Creatives LLC and its officers, employees, agents, and representatives will not be liable for indirect, incidental, special, or consequential damages arising from or related to your use of, or inability to use, this website.

Certain jurisdictions do not permit some limitations or exclusions of liability, so some of these limitations may not apply to you.

Nothing in these Terms & Conditions limits liability where such limitation is prohibited by law.

INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless SOH Creatives LLC and its officers, employees, agents, and representatives from claims, liabilities, damages, and reasonable expenses arising from your unlawful misuse of this website or material violation of these Terms & Conditions.

TERMINATION

SOH Creatives LLC may suspend or terminate access to this website where reasonably necessary, including in response to misuse, unlawful activity, security concerns, or violations of these Terms & Conditions.

Provisions that by their nature should survive termination, including those relating to intellectual property, disclaimers, limitations of liability, and indemnification, will survive termination.

CHANGES TO THESE TERMS

SOH Creatives LLC may update these Terms & Conditions from time to time. Updated terms will be posted on this website with a revised “Last Updated” date.

Your continued use of the website following the posting of updated Terms & Conditions constitutes acceptance of those terms to the extent permitted by applicable law.

GOVERNING LAW

These Terms & Conditions and your use of this website shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict-of-law principles.

To the extent permitted by applicable law, any legal action or proceeding arising out of or relating to these Terms & Conditions, this website, or purchases made through this website shall be brought in the state or federal courts located in the State of New York, and you consent to the jurisdiction of such courts.

Nothing in these Terms & Conditions is intended to limit any rights or remedies available to consumers that cannot be waived under applicable law.

CONTACT

Questions regarding these Terms & Conditions may be directed to:

SOH Creatives LLC
info@soh-ny.com

One small formatting recommendation when you put this into Squarespace: bold the section headings, but don't bold miscellaneous sentences throughout the body. Unlike the return policy, the Terms page benefits from looking clean and neutral rather than emphasizing individual restrictions.

And keep your Returns & Exchanges page separate rather than pasting the full return policy into this page—the reference to it above is enough.